.student-support{--student-ink:#20302e;--student-muted:#5e706b;--student-teal:#08766f;--student-teal-dark:#075c57;--student-wash:#eef6f4;--student-line:#dce5e2;--student-card:#fff;color:var(--student-ink);border:0;border-top:1px solid var(--student-line);gap:18px;margin:18px 0 0;padding:18px 0 0;display:grid}.student-support-heading,.student-appeal-intro,.student-appeals-intro,.student-ticket-form-heading,.student-ticket-conversation-heading,.student-appeal-card-heading,.student-decision-summary-head,.student-existing-appeal-heading{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.student-support-heading h2,.student-appeal-intro h2,.student-appeals-intro h3,.student-eligible-actions h3,.student-appeal-selection h3,.student-ticket-form-heading h3,.student-ticket-conversation-heading h3,.student-existing-appeal h3{color:var(--student-ink);font:inherit;letter-spacing:-.035em;margin:4px 0 8px;font-size:clamp(20px,2.6vw,24px);font-weight:750;line-height:1.2}.student-support-heading p,.student-appeal-intro p,.student-appeals-intro p,.student-eligible-actions>div>p,.student-appeal-selection>p{color:var(--student-muted);max-width:66ch;margin:0;font-size:14px;line-height:1.65}.student-support-kicker{color:var(--student-teal-dark);letter-spacing:.09em;text-transform:uppercase;font-size:10px;font-weight:850;line-height:1.4;display:inline-block}.student-support-tabs{border-bottom:1px solid var(--student-line);flex-wrap:wrap;align-items:center;gap:4px;margin:0;padding:0;display:flex}.student-support-tabs a{border-bottom:3px solid #0000;align-items:center;gap:8px;min-height:46px;padding:0 14px;text-decoration:none;display:inline-flex;color:var(--student-muted)!important;font-size:13px!important;font-weight:750!important}.student-support-tabs a:hover{color:var(--student-teal-dark)!important}.student-support-tabs a[aria-current=page]{border-bottom-color:var(--student-teal);color:var(--student-ink)!important}.student-support-tabs a span{background:var(--student-wash);color:var(--student-teal-dark);border-radius:99px;padding:5px 7px;font-size:10px;line-height:1}.student-support-primary,.student-support-secondary{border:1px solid var(--student-teal-dark);box-sizing:border-box;cursor:pointer;font:inherit;text-align:center;border-radius:7px;justify-content:center;align-items:center;min-height:42px;padding:9px 14px;font-size:13px;font-weight:750;line-height:1.3;text-decoration:none;transition:background-color .16s,color .16s,border-color .16s;display:inline-flex}.student-support-primary{background:var(--student-teal-dark);color:#fff!important}.student-support-primary:hover{background:#03443f;border-color:#03443f}.student-support-secondary{background:var(--student-card);color:var(--student-teal-dark)!important}.student-support-secondary:hover{background:var(--student-wash)}.student-support-primary:disabled,.student-support-secondary:disabled{cursor:wait;opacity:.6}.student-support-primary:focus-visible{outline-offset:3px;outline:3px solid #12a198}.student-support-secondary:focus-visible{outline-offset:3px;outline:3px solid #12a198}.student-text-button:focus-visible{outline-offset:3px;outline:3px solid #12a198}.student-support-tabs a:focus-visible{outline-offset:3px;outline:3px solid #12a198}.student-ticket-row:focus-visible{outline-offset:3px;outline:3px solid #12a198}.student-inline-link:focus-visible{outline-offset:3px;outline:3px solid #12a198}.student-support-heading-action{flex:none}.student-text-button{color:var(--student-teal-dark);cursor:pointer;font:inherit;text-align:left;background:0 0;border:0;min-height:38px;padding:3px 0;font-size:13px;font-weight:750}.student-text-button:hover{text-underline-offset:3px;text-decoration:underline}.student-support-alert,.student-support-notice{border-radius:8px;margin:0;padding:12px 14px;font-size:13px;line-height:1.55}.student-support-alert{color:#852332;background:#fff1f2;border:1px solid #efbcc3;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.student-support-alert button{color:inherit;cursor:pointer;font:inherit;background:0 0;border:0;padding:4px;font-weight:800;text-decoration:underline}.student-support-notice{background:var(--student-wash);color:var(--student-teal-dark);border:1px solid #bfded7}.student-support-loading{color:var(--student-muted);margin:8px 0;font-size:14px}.student-ticket-list{border-top:1px solid var(--student-line)}.student-ticket-row{border:0;border-bottom:1px solid var(--student-line);color:var(--student-ink);cursor:pointer;font:inherit;text-align:left;background:0 0;grid-template-columns:minmax(0,1fr) auto auto 14px;align-items:center;gap:14px;width:100%;min-height:82px;padding:13px 8px;display:grid}:is(.student-ticket-row:hover,.student-ticket-row:focus-visible){background:var(--student-wash)}.student-ticket-copy{min-width:0}.student-ticket-copy strong,.student-ticket-copy small{display:block}.student-ticket-copy strong{overflow-wrap:anywhere;font-size:14px;line-height:1.4}.student-ticket-copy small,.student-ticket-row time{color:var(--student-muted);margin-top:5px;font-size:11px;line-height:1.4}.student-ticket-row time{white-space:nowrap}.student-ticket-chevron{color:var(--student-teal);font-size:22px}.student-status{color:#53615e;letter-spacing:.02em;white-space:nowrap;background:#edf0f2;border-radius:999px;flex:none;justify-content:center;align-items:center;padding:6px 9px;font-size:10px;font-weight:800;line-height:1.2;display:inline-flex}.student-status-open,.student-status-active,.student-status-appeal-approved{color:#14665b;background:#e6f4f0}.student-status-waiting_for_reply,.student-status-appeal-pending{color:#805b20;background:#f5ebcf}.student-status-appeal-denied{color:#8b3e34;background:#fff0ee}.student-support-empty{border:1px solid var(--student-line);background:#fbfcfc;border-radius:9px;flex-direction:column;align-items:flex-start;gap:9px;padding:22px;display:flex}.student-support-empty h3{color:var(--student-ink);letter-spacing:-.02em;margin:0;font-size:16px}.student-support-empty p{color:var(--student-muted);max-width:60ch;margin:0;font-size:13px;line-height:1.6}.student-support-empty-mark{background:var(--student-wash);color:var(--student-teal-dark);border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:17px;display:inline-flex}.student-appeals-tab{gap:22px;display:grid}.student-appeals-intro{align-items:end}.student-appeals-intro h3{margin-bottom:7px}.student-appeals-intro .student-support-secondary{flex:none}.student-appeal-list{gap:12px;display:grid}.student-appeal-card{background:var(--student-card);border:1px solid var(--student-line);border-left:3px solid var(--student-teal);border-radius:8px;padding:17px 18px;scroll-margin-top:20px}.student-appeal-card h4{color:var(--student-ink);letter-spacing:-.02em;margin:4px 0 0;font-size:16px}.student-appeal-context{color:var(--student-muted);margin:12px 0 0;font-size:12px;line-height:1.5}.student-appeal-copy,.student-appeal-supporting{color:var(--student-ink);overflow-wrap:anywhere;white-space:pre-wrap;margin:13px 0 0;font-size:14px;line-height:1.65}.student-appeal-supporting{background:var(--student-wash);border-radius:6px;padding:11px 12px;font-size:13px}.student-owner-response{background:#f7f8f8;border-radius:7px;margin-top:14px;padding:12px 14px}.student-owner-response strong{color:var(--student-teal-dark);font-size:12px}.student-owner-response p,.student-appeal-pending{color:var(--student-muted);white-space:pre-wrap;margin:6px 0 0;font-size:13px;line-height:1.6}.student-inline-link{gap:6px;margin-top:14px;text-decoration:none;display:inline-flex;color:var(--student-teal-dark)!important;font-size:12px!important;font-weight:750!important}.student-inline-link:hover{text-underline-offset:3px;text-decoration:underline}.student-eligible-actions{border-top:1px solid var(--student-line);gap:13px;margin:0;padding:20px 0 0;display:grid}.student-eligible-actions h3{margin:4px 0 5px}.student-eligible-list{border-top:1px solid var(--student-line)}.student-eligible-row{border-bottom:1px solid var(--student-line);grid-template-columns:18px minmax(0,1fr) auto;align-items:center;gap:13px;padding:15px 4px;display:grid}.student-action-marker{border:1px solid #8eb9ae;border-radius:50%;flex:none;justify-content:center;align-items:center;width:17px;height:17px;display:inline-flex}.student-action-marker>span{background:var(--student-teal);border-radius:50%;width:7px;height:7px}.student-eligible-copy{min-width:0}.student-eligible-copy>div{flex-wrap:wrap;align-items:center;gap:9px;display:flex}.student-eligible-copy strong{color:var(--student-ink);font-size:13px}.student-eligible-copy p{color:var(--student-muted);margin:4px 0 0;font-size:11px;line-height:1.45}.student-eligible-copy .student-eligible-reason{color:var(--student-ink);font-size:12px;line-height:1.5}.student-support-footnote{color:var(--student-muted);margin:-8px 0 0;font-size:12px;line-height:1.6}.student-support-footnote a{color:var(--student-teal-dark)!important}.student-appeal-workspace{--student-ink:#20302e;--student-muted:#5e706b;--student-teal:#08766f;--student-teal-dark:#075c57;--student-wash:#eef6f4;--student-line:#dce5e2;--student-card:#fff;color:var(--student-ink);gap:20px;display:grid;border:0!important;margin:0!important;padding:0!important}.student-appeal-intro{display:block}.student-appeal-intro h2{margin:5px 0 8px;font-size:clamp(22px,3vw,27px)}.student-appeal-intro p{font-size:14px}.student-appeal-process{background:var(--student-wash);border:1px solid #cfe1dc;border-radius:8px;align-items:flex-start;gap:12px;padding:14px 15px;display:flex}.student-appeal-process-mark{background:var(--student-teal);color:#fff;border-radius:50%;flex:none;justify-content:center;align-items:center;width:22px;height:22px;margin-top:1px;font-size:12px;font-weight:800;display:inline-flex}.student-appeal-process strong{color:var(--student-ink);font-size:13px}.student-appeal-process p{color:var(--student-muted);margin:4px 0 0;font-size:12px;line-height:1.6}.student-decision-summary{background:var(--student-card);border:1px solid var(--student-line);border-radius:9px;padding:18px}.student-decision-summary-head{justify-content:flex-start;align-items:center}.student-decision-summary-head>div{flex:auto;min-width:0}.student-decision-summary h3{color:var(--student-ink);letter-spacing:-.025em;margin:4px 0 0;font-size:18px;line-height:1.3}.student-decision-reason{color:var(--student-ink);overflow-wrap:anywhere;white-space:pre-wrap;margin:16px 0;font-size:14px;line-height:1.65}.student-decision-summary dl{border-top:1px solid var(--student-line);grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 22px;margin:0;padding-top:15px;display:grid}.student-decision-summary dl div{min-width:0}.student-decision-summary dt{color:var(--student-muted);letter-spacing:.04em;text-transform:uppercase;margin-bottom:4px;font-size:10px;font-weight:800}.student-decision-summary dd{color:var(--student-ink);overflow-wrap:anywhere;margin:0;font-size:12px;line-height:1.5}.student-appeal-form{gap:9px;display:grid}.student-appeal-form label{gap:5px;margin:8px 0 0;display:grid}.student-appeal-form label>span{color:var(--student-ink);font-size:14px;font-weight:800}.student-appeal-form label>span em{color:var(--student-muted);margin-left:6px;font-size:11px;font-style:normal;font-weight:600}.student-appeal-form label>small{color:var(--student-muted);font-size:12px;line-height:1.5}.student-appeal-form textarea,.student-ticket-form input,.student-ticket-form select,.student-ticket-form textarea,.student-support-signin input{background:var(--student-card);box-sizing:border-box;color:var(--student-ink);font:inherit;border:1px solid #b7c8c3;border-radius:7px;width:100%;min-height:46px;padding:11px 12px;font-size:14px;line-height:1.55}.student-appeal-form textarea,.student-ticket-form textarea{resize:vertical;min-height:132px}.student-appeal-form textarea::placeholder,.student-ticket-form textarea::placeholder,.student-ticket-form input::placeholder{color:#74817d;opacity:1}.student-appeal-form textarea:focus,.student-ticket-form input:focus,.student-ticket-form select:focus,.student-ticket-form textarea:focus,.student-support-signin input:focus{border-color:var(--student-teal);outline:3px solid #d8eeea}.student-field-meta{color:var(--student-muted);justify-content:space-between;align-items:start;gap:12px;margin:-2px 0 7px;font-size:11px;line-height:1.5;display:flex}.student-field-meta span:last-child{flex:none}.student-appeal-form-actions{border-top:1px solid var(--student-line);flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:10px;margin-top:9px;padding-top:16px;display:flex}.student-appeal-selection{gap:14px;display:grid}.student-appeal-selection h3,.student-appeal-unavailable h3{color:var(--student-ink);letter-spacing:-.02em;margin:0;font-size:18px}.student-appeal-unavailable{border:1px solid var(--student-line);background:#fbfcfc;border-radius:8px;gap:10px;padding:20px;display:grid}.student-appeal-unavailable p{color:var(--student-muted);margin:0;font-size:13px;line-height:1.6}.student-existing-appeal{border:1px solid var(--student-line);border-left:3px solid var(--student-teal);border-radius:8px;padding:18px}.student-existing-appeal-heading{align-items:center}.student-existing-appeal h3{color:var(--student-ink);margin:16px 0 0;font-size:17px}.student-existing-appeal .student-appeal-form-actions{justify-content:flex-start}.student-appeal-footer-links{border-top:1px solid var(--student-line);flex-wrap:wrap;justify-content:space-between;gap:10px 20px;margin-top:1px;padding-top:13px;display:flex}.student-appeal-footer-links a{text-decoration:none;color:var(--student-teal-dark)!important;font-size:12px!important;font-weight:750!important}.student-appeal-footer-links a:hover{text-underline-offset:3px;text-decoration:underline}.student-support-signin{background:var(--student-wash);border:1px solid #cfe1dc;border-radius:9px;gap:8px;max-width:520px;padding:20px;display:grid}.student-support-signin h3{color:var(--student-ink);letter-spacing:-.025em;margin:5px 0 6px;font-size:18px}.student-support-signin p{color:var(--student-muted);margin:0;font-size:12px;line-height:1.6}.student-support-signin label{color:var(--student-ink);margin:4px 0 0;font-size:12px;font-weight:800}.student-support-signin button{justify-self:start;margin-top:8px}.student-support-signin-help a{color:var(--student-teal-dark)!important}.student-ticket-form-wrap{max-width:700px}.student-ticket-form-heading{align-items:center}.student-ticket-form-heading h3{font-size:19px}.student-support-note{border-left:3px solid var(--student-teal);color:var(--student-muted);background:#f7f8f8;margin:13px 0 0;padding:11px 13px;font-size:12px;line-height:1.6}.student-ticket-form{gap:14px;margin-top:18px;display:grid}.student-ticket-form label{gap:6px;margin:0;display:grid}.student-ticket-form label>span{color:var(--student-ink);font-size:13px;font-weight:800}.student-ticket-form label small{color:var(--student-muted);margin-left:4px;font-size:11px;font-weight:500}.student-ticket-form input[type=file]{padding:7px;font-size:12px}.student-ticket-form input::file-selector-button{background:var(--student-wash);border:1px solid var(--student-line);color:var(--student-ink);cursor:pointer;border-radius:5px;margin:-2px 8px -2px -2px;padding:7px 9px}.student-file-note{display:block;margin:0!important}.student-ticket-conversation{gap:18px;display:grid}.student-ticket-conversation-heading{border-bottom:1px solid var(--student-line);align-items:flex-start;padding-bottom:14px}.student-ticket-conversation-heading>div{gap:6px;display:grid}.student-ticket-conversation-heading .student-text-button{margin-bottom:3px}.student-ticket-conversation-heading h3{overflow-wrap:anywhere;margin:0;font-size:19px}.student-conversation-messages{gap:10px;display:grid}.student-conversation-message{border:1px solid var(--student-line);border-radius:8px;padding:13px 14px}.student-conversation-message-student{background:var(--student-card)}.student-conversation-message-admin{background:var(--student-wash);border-color:#c8e5de}.student-conversation-message>div{justify-content:space-between;align-items:baseline;gap:10px;display:flex}.student-conversation-message strong{color:var(--student-ink);font-size:12px}.student-conversation-message time{color:var(--student-muted);font-size:10px}.student-conversation-message p{color:var(--student-ink);overflow-wrap:anywhere;white-space:pre-wrap;margin:9px 0 0;font-size:13px;line-height:1.6}.student-conversation-message ul{flex-wrap:wrap;gap:8px 14px;margin:10px 0 0;padding:0;list-style:none;display:flex}.student-conversation-message li,.student-conversation-message a{color:var(--student-teal-dark);font-size:11px;font-weight:700}.student-conversation-message small{color:var(--student-muted);font-weight:500}@media (prefers-color-scheme:dark){.student-support,.student-appeal-workspace{--student-ink:#e8efec;--student-muted:#a1b0aa;--student-teal:#65c8bf;--student-teal-dark:#83d6cd;--student-wash:#1b302c;--student-line:#344640;--student-card:#171c1a}.student-support-primary{background:#176c65;border-color:#176c65;color:#f4fffc!important}.student-support-primary:hover{background:#248c82;border-color:#248c82}.student-support-secondary{background:#171c1a;border-color:#45635c;color:#a8e3dc!important}.student-support-secondary:hover{background:#1b302c}.student-status-open,.student-status-active,.student-status-appeal-approved{color:#9fe0d3;background:#1e4a43}.student-status-waiting_for_reply,.student-status-appeal-pending{color:#f0c77c;background:#4a3a1f}.student-status-appeal-denied{color:#f1b6ad;background:#4c2d2a}.student-support-alert{color:#ffc0c7;background:#3a2023;border-color:#75474e}.student-support-notice{border-color:#315950}.student-support-empty,.student-appeal-unavailable,.student-owner-response{background:#1a211f}.student-appeal-process,.student-support-signin{border-color:#315950}.student-support-note{background:#1a211f}.student-appeal-form textarea,.student-ticket-form input,.student-ticket-form select,.student-ticket-form textarea,.student-support-signin input{color:var(--student-ink);background:#171c1a;border-color:#4a5853}.student-appeal-form textarea::placeholder,.student-ticket-form textarea::placeholder,.student-ticket-form input::placeholder{color:#a1ada8}.student-appeal-form textarea:focus,.student-ticket-form input:focus,.student-ticket-form select:focus,.student-ticket-form textarea:focus,.student-support-signin input:focus{outline-color:#315950}.student-ticket-form input::file-selector-button{color:var(--student-ink);background:#1b302c;border-color:#344640}.student-conversation-message-admin{background:#1d4a44;border-color:#32786e}}@media (max-width:600px){.student-support{gap:14px;margin-top:14px;padding-top:15px}.student-support-heading,.student-appeals-intro,.student-ticket-form-heading,.student-ticket-conversation-heading{flex-direction:column;align-items:stretch;gap:8px}.student-support-heading-action{width:100%}.student-support-tabs a{flex:42%;justify-content:center;padding:0 8px}.student-ticket-row{grid-template-columns:minmax(0,1fr) auto 14px;align-items:start;gap:8px 10px;padding:13px 3px}.student-ticket-row .student-status{grid-area:1/2}.student-ticket-row time{grid-area:2/1;margin-top:0}.student-ticket-chevron{grid-area:1/3/span 2}.student-appeal-card{padding:14px}.student-appeal-card-heading{align-items:flex-start}.student-eligible-row{grid-template-columns:17px minmax(0,1fr);align-items:start;padding:14px 2px}.student-eligible-row>.student-support-primary{grid-column:2;justify-self:start}.student-decision-summary{padding:15px}.student-decision-summary-head{grid-template-columns:18px minmax(0,1fr);align-items:flex-start;display:grid}.student-decision-summary-head>.student-status{grid-column:2;justify-self:start}.student-decision-summary dl{grid-template-columns:1fr;gap:12px}.student-field-meta{flex-direction:column;gap:3px}.student-appeal-form-actions{flex-direction:column-reverse;align-items:stretch}.student-appeal-form-actions>*{width:100%}.student-existing-appeal-heading{align-items:flex-start}.student-support-signin{padding:16px}}@media (prefers-reduced-motion:reduce){.student-support-primary,.student-support-secondary{transition:none}}